
Iris Management Suite
Technical Guide V1.7C 4/11/07
24
8 Polling Overdue Detection and Action
The Polling Engine expects each remote IRIS dialler to poll in at the time
interval specified within the database loaded from the Console. If a poll is not
received, the Polling Engine reports this as a Poll Overdue to the ARC.
When polls are again received, the Polling Engine reports a Poll OK to the
ARC.
The ARC therefore only sees state changes and is not inundated with
messages.
The Polling Engine makes allowance for the fact that a poll may be delayed,
and allows extra time margin over the polling period, before reporting
overdue. This extra margin allows for such things as transient network delays,
longer delays if the polling is over GPRS, or delays because the Polling
Engine is a Backup for the IRIS dialler which first times out while trying its
Main Polling Engine.
The amount of margin can be set as a system wide parameter on the
Console.
The way this operates is as follows:
• For shorter polling periods, the margin is a proportion of the polling
period.
• For longer polling periods, the margin is a fixed period, as a percentage
would give unnecessarily large overdue reporting times.
The threshold between these actions can also be changed. If the poll period is
less than the threshold, the percentage is used. If the poll period is greater or
equal to the threshold, the fixed time is used.
It is recommended that a typical setting for high security systems is a 60s poll
with margin of 100%. This means that any communications problem with the
remote alarm system will be reported in 120s, which is well within the 180s
required with the EN 50131 standards for the highest security grade (Grade
4).
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